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Contact Clinic365 — Australia-wide sexual health

Contact Us

Reach us from anywhere in Australia. Fill in the form below or give us a call. We get back to you within 24 hours. Open 8am to 8pm, 7 days.

We reply within 24 hours
Call 1300 222 365 · 8am–8pm, 7 days
Fax (03) 7053 2365
Suite 6c, Level 5, 182–184 Victoria Parade, East Melbourne VIC 3002

Contact Clinic365

Use the form below for general questions, feedback, billing queries, or media enquiries. We aim to reply within 24 hours, Monday to Sunday, 8am to 8pm AEST.

For sensitive medical questions

Please book a phone consult with a Specialist GP rather than emailing through this form. Our team handles general enquiries; clinical questions need the doctor on the phone with you. Phone consults are $59 and usually available same-day.

If your question is urgent

Call 1300 222 365 directly between 8am and 8pm, 7 days. For after-hours clinical concerns, see our 24/7 on-call doctor service. For mental health crisis support, call Lifeline on 13 11 14.

Test results not arriving?

Most pathology results arrive by SMS within 24 to 48 hours of sample collection. If your result is taking longer, check our "where are my results?" page first — it covers the most common reasons (delayed lab processing, missing referral details, sample issues) and how to track yours down.

Other ways to reach us

For sensitive medical questions, please book a consult instead of using this form.