Your online sexual health clinic, with a Specialist GP by phone. Testing, treatment, prevention and advice — the GP reviews your situation and arranges what you need, referring you to any Australian pathology lab when testing is involved. Same-day phone consults, 8am-8pm, 7 days. Results in 2-3 days by SMS.
Book a telehealth consult — free with Medicare (bulk-billed)
Pathology tests covered by Medicare and most Private Health Insurers.
What Is an Online Sexual Health Clinic?
An online sexual health clinic is a sexual health clinic that delivers care through telehealth rather than a physical waiting room. You consult a Specialist GP by phone or video, arrange any testing through a pathology referral you use at a collection centre near you, and receive results, treatment and advice remotely. It offers the same expert sexual health care as an in-person clinic, with the privacy and convenience of being seen from home.
For a lot of people, an online sexual health clinic removes the very things that stop them getting checked — the waiting room, the time off work, the trip across town, the worry about being seen. Whether you want a routine STI check, treatment for a specific concern, or to start PrEP, an online sexual health clinic makes it simple, discreet and quick.
How It Works
The process is designed to be simple from start to finish:
1
Book
Book online and choose a phone or video consult, or a form-based referral for routine screening.
2
Consult
Speak with a Specialist GP about your needs, symptoms or prevention.
3
Test
Use your pathology referral at a collection centre near you, or a home kit.
4
Results & care
Get results securely by SMS, with treatment or prescriptions arranged as needed.
The whole thing can happen without leaving home, apart from a short visit to a pathology centre to give a sample where one is needed.
What It Covers: Testing, Treatment and PrEP
A comprehensive online sexual health clinic handles most of what a physical clinic does:
Advice and prevention — symptoms, risk, vaccination and results interpretation.
STI testing online
STI testing is the most common reason people use an online sexual health clinic. You answer a short form or have a consult, receive a pathology referral, and give your sample — urine, self-collected swabs, or blood — at a collection centre near you, or using a home kit. The tests are exactly the same laboratory tests used in a physical clinic. Results come back securely within a few days, and if anything is positive, a Specialist GP contacts you to arrange treatment.
STI treatment online
If a test is positive, an online sexual health clinic can often arrange treatment remotely. Many bacterial STIs are treated with a short course that can be organised by telehealth, and a Specialist GP will also help with partner notification so recent partners can be tested and treated. Some treatments — certain injections in particular — need to be given in person, and you’ll be directed to a convenient option when that’s the case.
PrEP and prevention online
An online sexual health clinic is one of the easiest ways to start and stay on PrEP, the highly effective medicine that prevents HIV. Your assessment, baseline tests, prescription and three-monthly reviews can all be handled remotely. The same applies to DoxyPEP, taken after sex to reduce the risk of some bacterial STIs. For PEP — emergency prevention after a possible HIV exposure — timing is critical, so if you may need it, seek urgent care within 72 hours rather than waiting for an online appointment.
When You Still Need In-Person Care, and Australia-Wide Access
Telehealth covers a great deal, but not everything. You’ll usually need an in-person visit if you:
Need a physical examination of a symptom, sore or lump
Require certain injectable treatments
Have complex or severe symptoms that need hands-on assessment
Need a procedure such as wart treatment that’s done in a clinic
A good online sexual health clinic won’t try to manage something remotely that really needs an examination. If your situation needs in-person care, the Specialist GP will tell you and help you arrange it — that honesty is part of safe telehealth.
Available across Australia
Because it’s delivered by telehealth, an online sexual health clinic can reach people wherever they are — in a capital city, a regional town, or a remote area far from the nearest clinic. This is one of the biggest advantages of online care: it closes the distance for people who’d otherwise struggle to access a sexual health clinic at all. Wherever you are in Australia, if there’s a pathology collection centre within reach and phone or internet access, you can use an online sexual health clinic.
Safe, Confidential and Who It’s For
A reputable online sexual health clinic is staffed by registered clinicians, uses the same accredited laboratories as in-person clinics, and handles your information in line with Australian privacy standards. Your consult, samples and results are private and secure. If anything, online care adds a layer of privacy — there’s no waiting room and no chance of running into someone you know. The key is choosing a legitimate service with qualified clinicians, rather than an unregulated site simply selling kits or medicines without proper care.
Who it’s for
An online sexual health clinic suits almost everyone — people of all genders, sexualities and backgrounds. It’s especially useful if you’re busy, live far from a clinic, value privacy, or simply prefer the convenience of being seen from home. It’s ideal for routine screening, ongoing PrEP, and many common concerns. For anything needing a physical examination or procedure, it works alongside in-person care rather than replacing it.
Frequently asked questions
An online sexual health clinic is a sexual health clinic that delivers care by telehealth rather than in a physical waiting room. You consult a Specialist GP by phone or video, arrange testing through a pathology referral used near you, and receive results, treatment and advice remotely. It offers the same expert care as an in-person clinic, with the privacy and convenience of home.
You book online and either complete a short form or have a phone or video consult. You receive a pathology referral to use at a collection centre near you, or a home kit, and give your sample. Results come back securely within a few days, and any treatment or prescriptions are arranged remotely. Most of it happens without leaving home.
A comprehensive online sexual health clinic covers STI testing and screening, STI and STD treatment, PrEP and DoxyPEP, men’s sexual health (genital warts, balanitis, phimosis, ED and premature ejaculation), cervical screening including self-collection, and advice and vaccination. Some things need an in-person visit, and a good clinic is clear about when that applies.
Yes. Because it’s delivered by telehealth, an online sexual health clinic can reach people anywhere in Australia — in a city, a regional town, or a remote area. As long as you have phone or internet access and a pathology collection centre within reach for any samples, you can use an online sexual health clinic wherever you are.
Yes. STI testing is the most common reason people use an online sexual health clinic. You get a pathology referral and give your sample — urine, self-collected swabs or blood — at a collection centre near you, or use a home kit. The tests are exactly the same as in a physical clinic, and results come back securely within a few days.
Often, yes. If a test is positive, an online sexual health clinic can arrange treatment remotely for many infections, along with support for partner notification. Some treatments, such as certain injections, need to be given in person, and you’ll be directed to a convenient option when that’s the case. You won’t be left without care.
Yes. An online sexual health clinic is one of the easiest ways to start and stay on PrEP. Your assessment, baseline tests, prescription and three-monthly reviews can all be handled remotely. DoxyPEP can be arranged the same way. For PEP after a possible HIV exposure, seek urgent care within 72 hours rather than waiting for an online appointment.
You’ll usually need an in-person visit if you need a physical examination of a symptom, sore or lump, require certain injectable treatments, have complex or severe symptoms, or need a procedure such as wart treatment. A good online sexual health clinic won’t manage something remotely that needs an examination — it will help you arrange in-person care.
Yes. A reputable online sexual health clinic is staffed by registered clinicians, uses the same accredited labs as in-person clinics, and protects your information under Australian privacy standards. Your consult, samples and results are private. Online care can add privacy, with no waiting room. Choose a legitimate service with qualified clinicians rather than an unregulated site.
You generally don’t need a referral — you can book directly with a Specialist GP, and you don’t need to be an existing patient. The service will explain what you need and what happens at each step when you book, so there’s nothing to arrange in advance.
Almost everyone — people of all genders, sexualities and backgrounds. It’s especially useful if you’re busy, live far from a clinic, value privacy, or prefer being seen from home. It’s ideal for routine screening, ongoing PrEP and many common concerns, and works alongside in-person care for anything needing an examination or procedure.
