What this page covers. Online Sexual Health Clinic from Clinic365 is a $59 phone consult with a Specialist GP, anywhere in Australia. The Specialist GPs work in sexual health day-to-day rather than seeing it as one item among many. A single phone consult can cover STI testing or treatment, contraception, sexual function, prevention pathways (PrEP, DoxyPEP, HPV and mpox vaccination), and the range of items that come up in sexual-health practice. This page covers how the online clinic operates, what one consult can cover, the pathology pathway after the consult, how online care compares to an in-person clinic, what kinds of items fit online care versus in-person, confidentiality, and how to book.
How the online clinic works. Book a $59 phone consult online via the homepage. Most consults are 15 to 20 minutes by phone with a Specialist GP. The consult covers focused history, the specific item you booked about, any related sexual-health items that come up, and a plan for next steps. Where pathology is needed, the Specialist GP sends a digital referral to your nominated pathology centre — walk in any time over the next few days to have blood or swabs collected. Where a prescription is appropriate, it is sent electronically to your nominated pharmacy. Results come back within 24 to 48 hours typically; the Specialist GP reviews them and contacts you with the next step.
What one phone consult can cover. A single consult can cover quite a lot once focused history is in place. STI testing: a comprehensive screen (chlamydia, gonorrhoea, syphilis, HIV, hepatitis B and C, with mycoplasma genitalium added on a result-conditioned basis where symptoms warrant — treatment matched to the test result). STI treatment for symptomatic presentations where tablet treatment is appropriate. Contraception starts, switches, refills, and the pre-insertion consult before an IUD or implant appointment. PrEP initiation, quarterly reviews, and dose-form choice. DoxyPEP for people in eligible groups. Sexual function items (erectile dysfunction, premature ejaculation, low libido in both men and women). BV, thrush, and UTI in women. Herpes recurrences. Cervical-screening referrals and pre-screening discussion. The Specialist GP brings related items together at the same consult where useful.
Pathology after the consult. Clinic365 does not run its own pathology — instead, the Specialist GP issues a digital referral to a major Australian pathology provider. The referral arrives by SMS or email within minutes of the consult finishing. Walk into any of their collection centres any time over the next few days — bring photo ID and the referral on your phone, the centre collects samples, and results come back to the Specialist GP within 24 to 48 hours typically. Pathology collection centres are widely available in every Australian state and territory — CBD, suburban, and regional. The Specialist GP reviews results and contacts you with the next step (whether the result is negative, positive needing treatment, or borderline needing follow-up).
How online care compares to in-person. Online care via phone consult is genuinely appropriate for most sexual-health items: STI testing referrals, STI treatment for tablet-treatable infections, PrEP and DoxyPEP, contraception pill prescribing and switching, herpes recurrence prescriptions, sexual function items (most of which are history-based diagnoses), and pre-screening discussion. In-person care adds value when examination or a procedure is needed: IUD or implant insertion, examination of visible lesions, syphilis injection treatment, cryotherapy for genital warts or molluscum, mpox or HPV vaccinations. For Melbourne residents, our East Melbourne in-person clinic covers both pathways. For patients elsewhere in Australia, the Specialist GP refers to a local in-person service if examination or a procedure is needed.
When in-person is genuinely needed. A short list of items where in-person care is the right pathway: examination of visible lesions or skin conditions in the genital area; insertion of an IUD or contraceptive implant; injection treatment for syphilis (a multi-week intramuscular course); cryotherapy for genital warts or molluscum; vaccination (HPV, mpox, hepatitis B); and any consult where examination would substantially change the management plan. For these items, the Specialist GP either refers to an appropriate local service for non-Melbourne patients, or arranges the procedure directly at our East Melbourne in-person clinic for Melbourne residents. The phone consult itself is often a useful first step before in-person, since it covers the history and decision-making.
Range of items covered — by audience. For more focused information on items specifically relevant to your situation, see our men's sexual health clinic (covers erectile dysfunction, premature ejaculation, libido, MSM prevention bundles, sperm testing referrals, prostate concerns) and women's sexual health clinic (covers cervical screening, contraception across all methods, BV / thrush / UTI, perimenopause and menopause, painful sex). For STI testing pathways, see STI test online; for STI treatment, see STI treatment online; for prevention, see PrEP online and DoxyPEP.
Specialist GP experience. The Specialist GPs at Clinic365 work in sexual health day-to-day rather than seeing it as one item among many. That means familiarity with current Australian STI Management Guidelines, the prevention pathways (PrEP, DoxyPEP, HPV and mpox vaccination), the various contraception options, men's sexual-health items (erectile dysfunction, phimosis, balanitis, premature ejaculation, low libido), women's sexual-health items (contraception choice, IUD and implant pathway, painful sex, recurring thrush or BV, perimenopause), and the procedural work that needs in-person care. For items outside the scope of GP practice, the Specialist GP refers to specialist services — gynaecology, urology, dermatology, endocrinology, or others as appropriate.
Confidentiality. All Clinic365 consults are confidential. We do not notify your regular GP, employer, school, or insurer by default. The consult and prescription records are held separately. Notifiable infections (chlamydia, gonorrhoea, syphilis, HIV) are reported anonymously to the relevant state Department of Health for surveillance and contact-tracing purposes only — never to your regular GP, employer, school, or insurer by default. The prescription appears as a generic medication item on your pharmacy record; if you would prefer this not appear on your My Health Record, the Specialist GP can adjust settings during the consult. A summary letter to your regular GP can be sent with your explicit consent.
After-hours and weekend availability. Phone consults are available 7 days a week. Standard daytime slots run across business hours; after-hours and weekend slots are released through the booking system. For time-sensitive presentations (suspected post-exposure HIV exposure within 72 hours where PEP may be appropriate, suspected mpox exposure within 4 days where post-exposure vaccination may help, painful symptoms that need urgent attention), mention the urgency at booking — the system has priority pathways for these. For non-urgent items, same-day or next-day booking is usually fine.
How to book. See the hero section above to book a $59 phone consult online — same-day slots usually available. For STI testing without a consult (an SMS-only pathology referral pathway), see STI test online. For at-home self-collection STI testing kits, see at-home STI test. For in-person care in Melbourne, see East Melbourne sexual health clinic. For pricing across all products, see fees.
