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Online sexual health clinic Australia — Specialist GP phone consult and SMS pathology referral, same-day, 8am to 8pm 7 days

Online Sexual Health Clinic Australia

FREE with Medicare (bulk-billed)

No Medicare? Testing from $49

Your online sexual health clinic, with a Specialist GP by phone. Testing, treatment, prevention and advice — the GP reviews your situation and arranges what you need, referring you to any Australian pathology lab when testing is involved.

Same-day phone consults, 8am-8pm, 7 days. Results in 2-3 days by SMS.

Same-day phone consults, 7 days
Talk to a Specialist GP by phone
Express STI test → Specialist GP consult →

Online Sexual Health Clinic Australia

Two telehealth pathways — pick the one that fits. The Specialist GP phone consult is bulk-billed for Medicare card holders and suits anyone with symptoms, who wants testing advice, or who needs treatment. Most patients use one or the other depending on what they need that day.
Australia-wide telehealth, with in-person care for Victorians at our East Melbourne clinic. The Specialist GP calls you wherever you are, sends a pathology referral by SMS within minutes, and arranges treatment by phone where a result is positive. For Victorian patients who prefer face-to-face care (or who need procedures or vaccinations), see our East Melbourne clinic page.

How it works. Book online, 8am to 8pm, 7 days — same-day slots usually available within an hour or two. No referral needed from another GP. The Specialist GP calls at your booked time, takes focused history, sends a digital pathology referral by SMS within minutes, and arranges treatment where appropriate on the same call. Walk into any Australian pathology lab to give samples — usually under 10 minutes — and results return by SMS within 2-3 days. If anything is positive, the Specialist GP calls to arrange treatment by phone.

What we cover. STI testing and treatment (the standard screen covers chlamydia, gonorrhoea, syphilis, HIV, and hepatitis B, with optional add-on swabs); BV, thrush, UTI, herpes recurrences, cervical screening self-collect, and semen analysis; HIV and STI prevention via PrEP, PEP, and DoxyPEP; men's health (ED, PE, phimosis, balanitis).

Pathology — any Australian lab. The major Australian pathology providers have labs in every capital city CBD, every metropolitan suburb, and most regional towns — several thousand collection centres in total. Walk into the nearest one with the referral on your phone, give your samples, walk out. Most labs are open weekdays with limited Saturday hours. STI test processing typically takes 2-3 days from sample collection; some confirmatory tests (some hepatitis follow-up, some syphilis confirmation) can take 2 to 4 business days.

Priority pathways for time-sensitive presentations. Mention the urgency at booking and the system flags it for fast handling: possible HIV exposure within 72 hours where PEP may help (the 72-hour window matters), current symptoms (discharge, sores, painful urination), or anything that feels urgent. The Specialist GP works through the right next step on the call.

Confidentiality. All consults are confidential. We do not notify your regular GP, employer, school, or insurer by default. Notifiable infections are reported anonymously to state Departments of Health for surveillance only. A summary letter to your regular GP can be sent with your explicit consent if you want continuity for general medical care.

Frequently asked questions

A consult with a Specialist GP by phone, anywhere in Australia. The consult covers focused history, advice, pathology referral if needed, treatment arranged if a result comes back positive, and a plan for next steps. Includes STI testing and treatment by phone, prevention pathways (PrEP, PEP, DoxyPEP), BV, thrush, UTI, herpes recurrences, CST self-collect, semen analysis, ED and PE, and a phone-first pathway for phimosis and balanitis. Same-day appointments usually available, 8am to 8pm, 7 days. See What we cover.
Regular GPs see sexual-health items a few times a year alongside everything else. Our Specialist GPs see them all day. That means familiarity with current Australian STI Management Guidelines, current prevention pathways (PrEP, PEP, DoxyPEP), recurrent and complex presentations, and the breadth of sexual-health items that come up — built from frequency, not as one item among many.
Any Australian pathology lab. After the consult (or once your referral arrives), walk into the nearest lab — no appointment needed for most. Present the referral on your phone, give your samples, walk out. See How pathology works.
Results come back from the lab to Clinic365 within 2-3 days of collection typically. A Specialist GP reviews each result, then you receive results by email or SMS — usually within 2-3 days of the lab receiving your sample, often the same business day. If anything is positive, the Specialist GP calls you to talk through next steps and arrange treatment.
Not by default. All Clinic365 consults are confidential — we don't notify your regular GP, employer, school, or insurer unless you specifically ask. Notifiable infections are reported anonymously to state Departments of Health for surveillance and contact-tracing purposes only. A summary letter to your regular GP can be sent with your explicit consent if you want continuity for general medical care.
The Specialist GP calls you to talk through next steps and arrange treatment. Most STIs are treated by phone with treatment arranged on the call. Some presentations need in-person care; the Specialist GP arranges the right pathway. Partner notification is discussed at the same call.
Yes. Your partners can book their own referral, or a Specialist GP phone consult (free with Medicare) if they have questions or symptoms. If a positive result comes back, the Specialist GP can also issue partner-notification referrals as part of the treatment consult. The Let Them Know service (Australian-government-supported) allows anonymous SMS or email notification to partners.
Same-day appointments usually available, often within an hour or two during the day. Phone consults run 8am to 8pm, 7 days a week. For time-sensitive presentations — possible HIV exposure within 72 hours where PEP may help, current symptoms, painful urination — mention the urgency at booking and the system has priority pathways. See How fast the consult happens.
Without Medicare, additional lab fees may apply; consult pricing is on our fees page. Additional pathology lab fees may apply without Medicare — most Private Health Insurers cover the lab tests; check with the lab you attend. See our fees page for full pricing.
Phone consults handle most sexual-health items. The Specialist GP advises during the consult if anything needs in-person follow-up — for example, examination of a visible lesion or a procedure that can't be done over the phone. Where in-person care is needed, the Specialist GP arranges the right local pathway for you.

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