It always happens at the worst possible time. A condom breaks on a Saturday night. A missed pill turns into a missed period scare on a public holiday. A painful sore appears and Google does what Google does — sends you spiralling at 3am with no GP open until Monday.
Clinic365 is a dedicated 24/7 on-call sexual health service built for exactly these moments. Sexual health emergencies don't follow business hours — and stigma remains one of the biggest barriers to timely care. Too many people delay testing, delay treatment, and delay prevention because they're embarrassed, because they can't face their regular GP, or because they simply can't access a specialist when they need one. Every hour of delay with PEP reduces its effectiveness. Every day of delay with an untreated STI increases the risk of complications and onward transmission. This service exists to close that gap — to make sure no one has to wait, and no one has to feel judged, regardless of the time of day.
These are the moments most clinics aren't designed for. Emergency departments will see you, but the wait is long, the environment is intimidating, and sexual health is rarely their area of expertise. After-hours GP helplines will triage you, but they can't prescribe PEP, they can't send you a script for prescription emergency contraception, and they'll almost certainly tell you to "see your doctor in the morning." That's not good enough when every hour matters.
This is why the Clinic365 on-call service exists. One phone call. One doctor. Dr Ed Skinner — the Specialist GP who built this clinic — personally handles every after-hours consultation. Not a locum. Not a registrar. Not a call centre reading from a script. After a decade in sexual health medicine, there is very little Dr Ed has not seen, and very little he cannot resolve quickly, calmly, and with the kind of clinical confidence that only comes from doing this thousands of times.
PEP prescribed and sent to your nearest open pharmacy within minutes. Emergency contraception arranged before the window closes. Urgent antibiotics for symptoms that can't wait. Or sometimes just honest, expert reassurance that everything is going to be fine — which, at 2am, can be worth more than any prescription.
Every consultation is completely confidential. Your regular GP is never notified (unless you request this). Your employer never knows. Completely private testing is also available by not linking your name to your Medicare card or My Health Record. Your body. Your choice. You've got options.
The fee is $249 with a Medicare rebate of $85–$135, bringing your out-of-pocket to approximately $164–$214. Any pathology tests ordered are bulk-billed — free with Medicare at any lab Australia-wide. If you don't have Medicare, additional fees may apply for the tests themselves. Not sure if your situation is actually urgent? Call anyway. If it can wait, Dr Ed will tell you — and help you book the right service at the standard price. No judgement. No drama. Just a doctor who picks up the phone.