STI Treatment Online is available by telehealth from anywhere in Australia through Clinic365. A Specialist GP consults with you by phone, arranges the appropriate treatment and sends your referral electronically to any pharmacy. No in-person visit is needed. The same expert care, from anywhere in Australia.
A telehealth STI consultation gives you direct access to a Specialist GP with an interest in sexual health — by phone, from anywhere in Australia. Unlike the $39 online screen which is designed for routine asymptomatic testing, the $59 telehealth consultation is for people who have symptoms, questions, or specific concerns that require a doctor's clinical judgement and personalised advice.
During your consultation, your Specialist GP will take a detailed sexual and medical history, discuss your symptoms or concerns, recommend the most appropriate tests for your situation, and arrange pathology referrals sent to your phone by SMS. The telehealth option allows your GP to order tests beyond the standard five-infection screen — including herpes, Mycoplasma genitalium, bacterial vaginosis, trichomoniasis, and other targeted testing based on your individual risk profile and sexual practices.
If you already have a positive test result — whether from Clinic365 or another provider — the telehealth consultation allows your GP to interpret the results, explain what they mean, prescribe treatment, and arrange treatment electronically. Most STI treatment can be fully managed by telehealth without an in-person visit. Gonorrhoea and syphilis may require an injection component, which your GP will arrange at a convenient location.
The telehealth consultation is also the right option for ongoing sexual health management. This includes PrEP initiation and monitoring, DoxyPEP prescribing, herpes suppressive therapy, contraception, and sexual health concerns that require more than a simple screening referral. Your GP can address multiple issues in a single consultation and coordinate ongoing care as needed.
All telehealth consultations are conducted by AHPRA-registered Specialist GPs with postgraduate training in sexual health medicine. Consultations are completely confidential — your regular GP is not notified. Pathology referrals are valid at any pathology collection centre, and treatment is sent to any pharmacy you nominate. The $59 fee covers the consultation and referrals.
All treatment consultations at Clinic365 are conducted by Specialist GPs with extensive experience in sexual health medicine. During your telehealth consultation, your GP will review your test results, confirm the diagnosis, explain the treatment plan, and answer any questions you have. Prescriptions are sent electronically to your nominated pharmacy and can usually be collected the same day. Your GP will also discuss partner notification, safe sex practices during treatment, and when to resume sexual activity.
Follow-up care is an important part of treatment. Depending on the infection, your GP may recommend a test of clearance after completing treatment to confirm the infection has resolved, as well as a repeat screen at three months to check for reinfection. Both follow-up tests can be ordered through Clinic365 for $39 online. If symptoms persist or recur after treatment, your GP is available for reassessment by telehealth. Early detection and prompt treatment remain the most effective way to protect your sexual health and prevent complications.
Telehealth is particularly effective for sexual health consultations because most conditions can be accurately diagnosed from test results and a clinical history alone — a physical examination is rarely needed. This means you can receive the same quality of care from the comfort and privacy of your own home, without needing to take time off work or sit in a waiting room. All Clinic365 telehealth consultations are conducted by Specialist GPs with an interest in sexual health, ensuring you receive expert care regardless of where you are in Australia.