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STI treatment online — telehealth consultation with Specialist GP

STI Treatment Online Australia

FREE with Medicare (bulk-billed)

Get treated for an STI by phone, anywhere in Australia. A Specialist GP reviews your result or symptoms, lands on the right treatment, and arranges it on the call — most common infections are handled same-day without leaving home.

Bulk-billed for Medicare card holders. Syphilis and some gonorrhoea cases need an in-person injection — the Specialist GP arranges it.

Same-day, treatment arranged on the call
Talk to a Specialist GP by phone
Free if you tested positive with Clinic365
Book my consult → Dr Ed Skinner — Specialist GP, Founder of Clinic365
Founded by Dr Ed Skinner
Specialist GP · 10+ years sexual health · University of Melbourne
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What STI treatment online covers

STI treatment online — same-day, bulk-billed with Medicare. The Specialist GP phone consult is bulk-billed for Medicare card holders, anywhere in Australia. If you already tested positive at Clinic365, the follow-up treatment consult uses the same pricing. In-person care at our East Melbourne clinic is available for injection treatments, procedures, or any consult where face-to-face fits better.
If you have a possible HIV exposure within 72 hours, that's emergency PEP, not a routine treatment consult. PEP must start within 72 hours of exposure to work. Outside business hours, your nearest major public hospital emergency department can also provide PEP.

How it works. Book a Specialist GP phone consult. The Specialist GP calls at your booked time, reviews your result if you've already tested or interprets your symptoms, lands on the treatment plan, and arranges treatment on the call. The consult runs 10 to 20 minutes. Same-day appointments are usually available within an hour or two during the day, 8am to 8pm, 7 days. If anything needs hands-on care — examination of a visible lesion, a procedure, or an injection treatment — the Specialist GP arranges the in-person pathway.

What we treat by phone. Chlamydia, gonorrhoea where phone treatment is appropriate, mycoplasma genitalium with treatment matched to the resistance result, trichomonas, BV, thrush, and recurrent herpes outbreaks are all routinely managed by phone, Australia-wide. A clear-cut first herpes outbreak is often manageable by phone too, depending on the presentation. Every plan follows current Australian STI Management Guidelines, matched to your specific result and situation.

When in-person care is needed. Some treatment can't be done over the phone, and the Specialist GP flags it during the consult. Syphilis treatment and some gonorrhoea presentations need an in-person injection. Complications — pelvic pain, fever, suspected pelvic inflammatory disease, epididymitis — need examination. Recurrent or treatment-resistant infections may need swabs or specialist sexual health review. In each case the Specialist GP arranges the right pathway, in-clinic at East Melbourne or with a service near you.

Telling partners. Recent partners should be tested and treated so the infection doesn't bounce back. The Specialist GP works through who needs to know and how during the consult. You can tell partners directly, ask the Specialist GP to send a generic notification letter, or use the anonymous Let Them Know service — an Australian-government-supported tool that sends an anonymous SMS or email to a partner after a diagnosis, with a link to information and testing.

Confidentiality. STI treatment through Clinic365 is confidential. We don't notify your regular GP, employer, school, or insurer by default. Chlamydia, gonorrhoea, syphilis, HIV, and hepatitis B are notifiable — positive results are reported anonymously to your state Department of Health for surveillance and contact tracing only, the same reporting any clinic does. A summary letter to your regular GP can be sent with your explicit consent if you'd like continuity of care.

Frequently asked questions

The consult (free with Medicare) covers result review, treatment, partner notification support, and follow-up testing where needed.
Chlamydia, gonorrhoea where the lab confirms phone treatment is suitable, mycoplasma genitalium with treatment guided by the test result, trichomonas, bacterial vaginosis, thrush, recurrent genital herpes, and a clear-cut first herpes outbreak. The Specialist GP applies current Australian STI Management Guidelines to your specific result and situation.
Syphilis treatment is in-clinic only. Some gonorrhoea presentations also need in-clinic care. Complications like pelvic inflammatory disease and complex anal infections also need in-person review.
Recent partners should be tested and treated too — the Specialist GP discusses who needs to know and how during the consult. You can tell partners directly, ask the GP to send a generic notification letter, or use the anonymous Let Them Know service.
Let Them Know sends an anonymous SMS or email to a sexual partner after an STI diagnosis — they see only that someone they had sex with has tested positive for a specific infection, with a link to information and testing. The service is Australian-government-supported and free.
Depends on the infection. Mgen needs a test-of-cure. Chlamydia, gonorrhoea and trich are re-tested at 3 months to check for re-infection. Syphilis follow-up runs at 3, 6 and 12 months. BV and thrush usually don't need follow-up unless symptoms persist.
There's a second option for every common STI — resistance is increasingly common for Mgen and gonorrhoea, so this scenario is handled as part of the standard pathway. Most often the second treatment works.
The consult runs for 10 to 20 minutes; treatment is arranged during or immediately after the call. Most patients can begin treatment within an hour of the consult ending. Same-day consults are usually available; after-hours and weekend consults are available through the booking system. For symptom-driven consults where speed matters, mention the urgency at booking.
Most bacterial STI symptoms improve within 2 to 3 days of starting treatment, with full resolution in 7 to 14 days. Supportive measures help: over-the-counter pain relief if needed, no sex for 7 days after treatment is finished (longer for syphilis and PID), keeping the area clean and dry. If symptoms worsen or new symptoms appear during treatment, book a same-day follow-up — that is a different clinical situation needing reassessment, not a sign of routine treatment failure.
Not by default. STI treatment through Clinic365 is confidential — the Specialist GP doesn't share details with your regular GP unless you ask them to. Notifiable infections are reported anonymously to state Departments of Health for surveillance only.