Confidential STI testing, treatment, PrEP, PEP, and cervical screening with experienced Specialist GPs. Judgement-free care for everyone, wherever you are in Melbourne.
Suite 6c, Level 5, 182–184 Victoria Parade, East Melbourne. Open 8am-8pm, 7 days.
Book a telehealth consult — free with Medicare (bulk-billed)
Get tested at any pathology lab Australia-wide — simply walk in
Results by SMS in 3-5 days — telehealth treatment if positive
Clinic365 is a sexual health clinic caring for Melbourne and all of Victoria. We provide confidential, judgement-free STI testing, treatment and prevention — by telehealth anywhere in Victoria, or in person at our East Melbourne rooms for procedures and anything that needs to be seen. You don’t need to feel unwell to book us; a routine check is one of the most common reasons people come to Clinic365.
We care for people of all genders, sexualities and backgrounds. Because most of our care is delivered online, you can be seen by a Clinic365 Specialist GP from home wherever you are in Melbourne — with in-person appointments at Suite 6c, Level 5, 182–184 Victoria Parade, East Melbourne, whenever you need them. We’re open 8am–8pm, 7 days.
What Clinic365 Offers
Clinic365 covers the full range of common sexual health needs, online and in person:
Cervical Screening Test, including self-collection.
In-clinic treatment
Cryotherapy for genital warts and molluscum at our East Melbourne clinic, by appointment.
Whether you need a quick routine screen or ongoing care for a specific condition, Clinic365 tailors it to you.
STI Testing, Treatment and Prevention at Clinic365
STI testing is at the heart of what we do. A standard Clinic365 screen usually covers chlamydia, gonorrhoea, syphilis, HIV and often hepatitis B, using a urine sample, self-collected or clinician-taken swabs, and a blood test. If you’ve had oral or anal sex, throat and anal swabs are important, as these sites are commonly missed by urine testing alone. Most STIs cause no symptoms, so a routine STI check is one of the simplest ways to protect your own health and your partners’. You can book the full panel through our STI test.
STI treatment
If a test is positive, Clinic365 arranges treatment quickly. Bacterial STIs such as chlamydia, gonorrhoea and syphilis are generally cured with a short course of treatment; viral infections like herpes and HIV can’t be cured but are very effectively managed. We can start treatment promptly — often straight after a positive result, sometimes by telehealth — along with support for partner notification so recent partners can be tested and treated.
PrEP, DoxyPEP and PEP
Prevention is a big part of what Clinic365 does. We provide PrEP, a highly effective medicine that prevents HIV, with the assessment and ongoing monitoring it requires. DoxyPEP, taken after sex, can reduce the risk of some bacterial STIs. And PEP — emergency prevention after a possible HIV exposure — is time-critical and must be started within 72 hours, so if you may need it, contact us urgently rather than waiting for a routine appointment.
Men’s Sexual Health and Cervical Screening
Alongside STI care, Clinic365 looks after a range of men’s sexual health concerns, including genital warts, balanitis and phimosis. These conditions are common and treatable, and our Specialist GPs will discuss your symptoms, consider any underlying causes, and arrange the right care discreetly. There’s no need to feel awkward — these are everyday reasons to see us.
Cervical screening and self-collection
Clinic365 can also arrange your Cervical Screening Test, including self-collection, where you take your own sample with a simple swab rather than having a speculum examination. Self-collection is just as accurate as a clinician-collected test for detecting HPV, and it’s available to everyone eligible for routine screening. For many people it’s a more comfortable and private way to stay up to date.
Online, In-Person and Confidentiality
Most people use Clinic365 online rather than attending in person. Through telehealth you can have a consultation by phone, arrange STI testing via a pathology referral, receive and interpret your results, and organise treatment or PrEP — all from home. It’s private and convenient, and often faster to access than an in-person appointment. Some things — such as cryotherapy and certain examinations — are done in person at our East Melbourne clinic, and a Specialist GP will tell you when that applies.
How to book with Clinic365
Getting care is straightforward. You generally don’t need a referral to book a standard STI check — a Clinic365 Specialist GP arranges everything over a quick phone call and sends your pathology referral by SMS. You then give your sample at any pathology collection centre across Melbourne, results come back by SMS in 3-5 days, and if anything is found the Specialist GP calls you to arrange treatment. For most routine needs, an online booking is the simplest way to be seen.
Confidentiality and who it’s for
Confidentiality is central to Clinic365. Your consult, your samples and your results are private and handled in line with Australian privacy standards, whether you speak to a Specialist GP by phone or give your sample at a collection centre. Care is for everyone — all genders, sexualities and backgrounds — and it’s respectful and judgement-free throughout. For many people, that privacy is exactly what makes it easier to get checked in the first place.
Frequently asked questions
Clinic365 is a sexual health clinic caring for Melbourne and all of Victoria. We provide confidential STI testing, treatment, prevention (PrEP, DoxyPEP and PEP), men’s sexual health care, cervical screening — by telehealth anywhere in Victoria, or in person at our East Melbourne rooms. Care is private and available to people of all genders, sexualities and backgrounds.
Clinic365 offers STI testing and screening, STI and STD treatment, PrEP and DoxyPEP, PEP, men’s sexual health care (genital warts, balanitis and phimosis), cervical screening including self-collection. Most care is delivered online, with in-person appointments at our East Melbourne clinic for procedures and anything that needs to be seen.
You don’t usually need a referral. You can book a standard STI check or consult directly with a Clinic365 Specialist GP, online or by phone. Booking ahead means a guaranteed time and a shorter wait, with your pathology referral sent by SMS and results returned the same way.
Yes — most Clinic365 care is delivered online. Consults, STI testing via referral, results, treatment and PrEP can all be handled by phone from home, anywhere in Victoria. It’s private and often faster than an in-person visit. Some things, such as procedures, are done at our East Melbourne clinic, and you’ll be told when that applies.
Once your Clinic365 Specialist GP sends your referral by SMS, you can give your sample at any pathology collection centre across Melbourne — whichever is most convenient for home, work or study — with no appointment needed for the collection. With our online care, the first step is simply your phone.
Yes. Confidentiality is central to Clinic365. Your consult, samples and results are kept private and handled in line with Australian privacy standards, whether you speak to a Specialist GP by phone or give your sample at a collection centre. You can speak openly and be confident your care is discreet and judgement-free.
Absolutely. Clinic365 cares for people of all genders. For men, that includes STI testing and treatment, PrEP, and men’s sexual health concerns such as genital warts, balanitis and phimosis. These are common, treatable, and an everyday part of what we do.
Yes. As well as STI testing and treatment, Clinic365 handles prevention (PrEP, DoxyPEP and PEP), men’s sexual health (genital warts, balanitis and phimosis), cervical screening. It’s a broad service covering many aspects of sexual health, not just infections.
Yes. Clinic365 provides PrEP, a highly effective medicine that prevents HIV, including the assessment and three-monthly monitoring it requires. We also offer DoxyPEP to reduce the risk of some bacterial STIs, and PEP for emergency prevention after a possible exposure. PrEP can be started and managed online through our telehealth service.
Yes, and it’s encouraged. Most STIs cause no symptoms at all, so getting checked when you feel well is the most reliable way to catch infections early. Routine screening protects both you and your partners. You don’t need a reason beyond wanting peace of mind, and Clinic365 makes it easy.
As a general guide, anyone sexually active should have an STI check at least once a year, and more often — every three to six months — with new or multiple partners or higher-risk activity. People on PrEP are screened every three months. A Clinic365 Specialist GP can suggest a schedule that fits your situation.
