What this page covers. Clinic365 is a sexual health clinic in Melbourne with in-person rooms at East Melbourne and a phone consult service across the city. Both pathways put you with a Specialist GP who works in sexual health day-to-day. This page covers the in-person service at Suite 6c, Level 5, 182–184 Victoria Parade East Melbourne, the phone consult service, how the two pathways work together (most patients use a combination), the services available at each, how to book, and how to get to the East Melbourne rooms. For broader context on how online sexual-health care works, see our main sexual health clinic page. For deeper reading by gender, see our men's sexual health clinic and women's sexual health clinic pages.
Where the East Melbourne rooms are. Suite 6c, Level 5, 182–184 Victoria Parade East Melbourne — on the corner of Albert Street, a 7-minute walk south from Parliament Station. Trams along Victoria Parade include routes 11, 12, 24, 30, 86, and 109. Limited 1-hour and 2-hour metered street parking is available on Albert, Hoddle, and Lansdowne Streets; the Cathedral Place car park is the nearest paid option. The clinic is wheelchair-accessible via ground-floor lift. The space is private — no fishbowl waiting room, no clipboard sign-in. There is no visible signage on the front of the building — the suite is on Level 5 of a multi-tenant Victoria Parade office building. Appointments are by booking only — no walk-in front desk. The upside is no queue and a confirmed start time.
What in-person at East Melbourne covers. In-person at East Melbourne is the right pathway when examination or a procedure is involved: IUD insertion or removal, contraceptive implant insertion or removal, examination of visible lesions or skin conditions, syphilis injection treatment or other injection-only treatments, cryotherapy for genital warts or molluscum, mpox vaccination, and HPV vaccination. In-person also adds value for any consult where you would rather have the conversation face-to-face — some sexual-health items feel more comfortable in person than over the phone, and the Specialist GP is happy to work either way.
What phone consult covers. Phone consult is the right pathway for most sexual-health items that do not need examination or a procedure: STI treatment for chlamydia, gonorrhoea (where tablet treatment works), mycoplasma, trichomonas, BV, thrush, and UTI; PrEP initiation and ongoing review; DoxyPEP discussion; contraception pill prescribing and switching; herpes recurrence prescriptions; and pre-test discussion before sending an STI screen referral. Phone consults are usually available same-day, often within an hour or two of booking during business hours.
Same-day pathology at any Melbourne collection centre. Clinic365 itself is by-appointment-only, but pathology is walk-in at any major collection centre in Melbourne. After your consult — phone or in-person — the Specialist GP sends a digital pathology referral to your nominated centre. Walk into the nearest centre at a time that suits you. Most patients have their bloods or swabs collected within 30 minutes of leaving the consult. The Melbourne CBD has collection centres on Collins Street, Bourke Street, Spring Street, Lonsdale Street, Little Collins, Queen Street, and several other CBD locations; suburban centres are available in every Melbourne postcode. See pathology collection locations for the nearest centre to you.
In-person or phone — picking the right one. The choice comes down to whether examination or a procedure is needed. In-person makes sense for: IUD or implant insertion, examination of visible lesions, wart or molluscum cryotherapy, injection treatment for syphilis, mpox or HPV vaccinations, and any consult where face-to-face contact feels right for you. Phone consult makes sense for: STI treatment for tablet-treatable infections, PrEP initiation and review, contraception pill prescribing, herpes recurrence prescriptions, pre-test STI consult, and any consult where examination is not central to what is needed. Most patients use a combination — for example, an initial phone consult, an in-person visit for a procedure if needed, then ongoing phone-consult care.
Specialist GP experience. The Specialist GPs at Clinic365 work in sexual health day-to-day rather than seeing it as one item among many. That means familiarity with current Australian STI Management Guidelines, the prevention pathways (PrEP, DoxyPEP, HPV and mpox vaccinations), the various contraception options, men's sexual-health items (erectile dysfunction, phimosis, balanitis, premature ejaculation, low libido), women's sexual-health items (contraception choice, IUD insertion, painful sex, recurring thrush or BV), and the procedural work (cryotherapy, injection treatments, IUD insertion). For items outside the scope of GP practice, the Specialist GP can refer to specialist services in Melbourne — gynaecology, urology, dermatology, or others as appropriate.
How to book. Book online via the homepage. Same-day phone consults are usually available; in-person East Melbourne appointments are typically same-day or next-day for most items. After-hours and weekend phone consults are available through the booking system. For symptom-driven consults where speed matters (current discharge, sores, painful urination, post-exposure within 72 hours), mention the urgency at booking — the system has priority pathways for time-sensitive presentations. For procedures booked in advance (IUD insertion, mpox vaccination, multi-dose syphilis treatment), all dose appointments can be booked in the same visit.
Confidentiality. All Clinic365 consults are confidential. We do not notify your regular Melbourne GP, employer, school, or insurer by default. The consult and prescription records are held separately. Notifiable infections are reported anonymously to the Victorian Department of Health for surveillance and contact-tracing purposes only — never to your regular GP, employer, school, or insurer by default. The prescription appears as a generic medication item on your pharmacy record; if you would prefer this not appear on your My Health Record, the Specialist GP can adjust settings at the consult.
Book a consult. See the hero section above to book online. For STI testing without a consult (SMS pathology referral only), see STI test Melbourne. For STI treatment, see STI treatment Melbourne. For prevention pathways, see PrEP Melbourne, DoxyPEP Melbourne, HPV vaccine Melbourne, and mpox vaccine Melbourne. For contraception, see contraception Melbourne.
