FREEbulk-billed with Medicare · East Melbourne + Victoria-wide
Hybrid sexual health service for Victorian patients. Most care delivered by phone consult with a Specialist GP, with in-person appointments at our East Melbourne clinic for procedures, vaccinations, and in-clinic treatments. Bulk-billed for Medicare card holders.
Suite 6c, Level 5, 182–184 Victoria Parade, East Melbourne. Open 8am-8pm, 7 days.
Hybrid sexual health service for Victorian patients. Most care is delivered by phone consult with a Specialist GP — bulk-billed with Medicare, $59 without. In-person appointments at our East Melbourne clinic cover procedures, vaccinations, and in-clinic treatments — bulk-billed with Medicare or $149 without. The Online STI test ($39 SMS pathology referral, no consult) is the fastest pathway for routine asymptomatic screening.
Choose by service type. Phone consult for: STI testing and treatment, PrEP / PEP / DoxyPEP, ED, PE, BV, thrush, UTI, herpes recurrences, CST self-collect, semen analysis. In-clinic East Melbourne for: HPV and Mpox vaccinations, genital wart and molluscum treatment, in-clinic syphilis and gonorrhoea treatment, in-person phimosis or balanitis assessment.
Telehealth across Victoria. The Specialist GP calls you anywhere in Victoria, takes a focused history, sends a pathology referral where needed by SMS within minutes of the call, and arranges treatment on the same call where a result is positive. Same-day phone consults are usually available between 8am and 8pm, 7 days. Most sexual health care can be done this way — from routine STI testing and treatment through to prevention pathways like PrEP, PEP, and DoxyPEP.
In-clinic at East Melbourne. Some things need to be done in person — procedures (genital wart and molluscum cryotherapy), in-clinic injection treatments (syphilis and gonorrhoea where in-clinic care is needed), and vaccinations (HPV, Mpox). The clinic is at Suite 6c, Level 5, 182–184 Victoria Parade, East Melbourne — a 7-minute walk from Parliament Station. Same hours as phone consults: 8am to 8pm, 7 days, by appointment. The Specialist GP is happy to see Victorian patients in person for any consult where face-to-face feels right, even when telehealth would also work.
Men's health, prevention, and women's services. Both ED and PE are typically managed by phone consult — see erectile dysfunction and premature ejaculation pages for full pathway detail. HIV and STI prevention via PrEP, PEP (72-hour window), and DoxyPEP all start with a phone consult. Women's services include cervical screening self-collect, UTI testing and treatment, BV and thrush management, contraception, and herpes care — all available by phone for Victorian patients.
How to book. Online booking, 8am to 8pm, 7 days. Phone consults and in-clinic appointments use the same system. Same-day phone consults usually available; in-clinic East Melbourne appointments typically same-day or next-day. For urgent presentations — symptoms, post-exposure within 72 hours — mention the urgency at booking and the system surfaces priority pathways.
Confidentiality and getting to the clinic. Consultations are confidential — we do not notify your regular GP, employer, school, or insurer by default. A summary letter to your regular GP can be sent with your explicit consent if you want continuity. The East Melbourne clinic is wheelchair-accessible via ground-floor lift, with no visible practice signage on the front of the building. Trams 11, 12, 24, 30, 86, and 109 stop along Victoria Parade; limited metered parking on surrounding streets, with the Cathedral Place car park as the nearest paid option.
Frequently asked questions
The in-clinic rooms are in East Melbourne, a short walk from the CBD. Trams along Victoria Parade stop nearby (routes 11, 12, 24, 30, 86, 109) and Parliament Station is around 7 minutes on foot. Once you book, you'll get the suite address and arrival details by email. See Getting here.
Yes — Clinic365 is by-appointment-only, phone or in-person. Same-day appointments are usually available, often within a couple of hours during business hours. Booking online is the fastest way in.
8am to 8pm, 7 days a week. Phone consults for Victorian patients run across the full window. In-clinic East Melbourne appointments run the same hours, subject to availability.
Procedures and in-clinic treatments that can't be done by phone: HPV vaccine, mpox vaccine, genital wart treatment, molluscum treatment, syphilis treatment, gonorrhoea treatment when in-clinic care is needed, and in-person assessment for phimosis or balanitis. See In-clinic East Melbourne.
Limited 1-hour and 2-hour metered street parking is available on Albert, Hoddle, and Lansdowne Streets, and the Cathedral Place car park is the nearest paid option. Trams along Victoria Parade are usually easier than driving.
Phone consults are available to anyone in Victoria — the Specialist GP calls you wherever you are, sends pathology referrals to your nearest pathology lab, and arranges treatment if a result comes back positive. In-clinic appointments are at the East Melbourne rooms. See Telehealth across Victoria.
Yes — most patients use a combination. A phone consult often resolves the issue without needing an in-person visit. If a procedure, vaccine or injection turns out to be the right next step, the in-clinic appointment can be booked from there. See In-person or phone.
A consult with a Specialist GP by phone: history, advice, pathology referral if needed, treatment arranged if a result comes back positive, and a plan for next steps. For full detail, see telehealth STI testing.
Yes — both are typically managed by phone consult for Victorian patients. In-person assessment is available if examination is needed or if you'd prefer face-to-face. See Men's health.
Without Medicare: the Specialist GP phone consult is $59; the in-clinic consult is $149. Additional pathology lab fees may apply without Medicare — most Private Health Insurers cover the lab tests; check with the lab you attend. See our fees page for full pricing. See Cost.
